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July 01, 2008

Credits on Orders and Invoices

Credits on Orders and Invoices

Sometimes users need to show a credit on a new order or invoice.  This can occur when, for example, the firm wants to give a special discount or allowance or show that a customer has returned an item for replacement or credit (core charges, for example).  This tip will work for both Dynamics GP (version 9 & 10) and Dynamics SL (version 6.5 & 7.0)

The credit item is entered on the sales document exactly as any other item.  The quantity ordered or invoiced, however, must be a negative quantity and the unit price a positive number.  This supports not only the application of credits (listed in inventory as Miscellaneous Charges, et cetera) but also items being returned.  When the invoice is posted, not only is the credit applied to the invoice but Sales Inventory items received are returned to stock.

This tip was originally provided by Accolade Publications. http://www.accoladepublications.com

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